FAQs
Notice/Ordering
Freshness and Product Info
Delivery
Products
Fun Facts
CakeLove Creative Credits
CakeLove Suggests
Products and services CakeLove does not provide
Handling Instructions
Notice/Ordering
Can I order in advance?
Yes, we LOVE advance orders. ORDER ONLINE or give us a call.
Do you take same-day orders?
Yes, for pick-up only and rush fees may apply.
Some cakes may not be available for same day pick-up due to availability.
Can I order online?
Yes you can! Online orders must be placed at least 24 hours prior to pick-up. Click here to start ordering online now.
How much notice does CakeLove need for a delivery order?
At least 24 hours. Delivery fees vary, see more info below under Delivery.
Do you have cakes-to-go available for walk-in customers?
Yes! We always have cakes-to-go available for walk-in customers.
Are there any items that require more than one days notice?
Yes, we need three days notice for 14” cakes, cheesecakes.
Freshness and Product Info
Is my cake fresh?
Yes. CakeLove bakes fresh and from scratch everyday so that each customer has the freshest cake possible to guarantee satisfaction in every bite. Our mission is to make every calorie and dollar that you spend with us memorable 
and pleasurable - so we focus on keeping everything fresh and made from scratch.
When was my cake baked?
Cake, like wine, needs a little time before it's prime. We give our cakes a day to rest in the fridge. Just like leftovers at Thanksgiving, cake also tastes better once the flavors in our premium ingredients have had a chance to marry overnight. There's a lot of action going on with our cakes!
Will my cake spoil?
Follow our handling instructions and your cake will not spoil. Cake should be served at room temperature - so store in the fridge and the box but remove at least 60-90 minutes prior to serving. For maximum effect, you can remove the cake up to four hours before serving, but note that warm weather can make some of the cakes become too soft to serve.
Why do you refrigerate your cakes?
Because of the fresh ingredients, health-code regulations require that we refrigerate our cakes prior to selling them to you. We use perishable ingredients and safe handling practices require that, after we assemble your cake, we hold it in the refrigerator until pick-up or delivery. The same rules apply for cupcakes and pastries.
Do you use lard?
Absolutely not.
Do you use vegetable shortening or vegetable oil?
Absolutely not.
What types of buttercreams we have available?
We have a variety of flavored buttercreams including: chocolate, dark chocolate, key lime, lemon, orange, New German Chocolate, raspberry, strawberry, vanilla and a whole lot more.
Delivery
Does CakeLove deliver?
Yes, one business day notice is required. We partner with local delivery companies to bring the celebration to your home or office.
What are the delivery terms?
- Please order in advance. Same-day delivery service is NOT available.
- Payment is required at the time of ordering. Delivery drivers do not carry cash or accept payment.
- Point-of-contact (recipient) must know about the delivery and be present for the delivery.
- A 2 hour delivery window is required.
- Delivery is available Monday-Friday, 10am–4pm.
- Orders must be placed before 5pm the previous business day (Mon-Fri) for deliveries.
- Delivery fees vary based on the time of day, day of the week and destination.
- For weekend delivery, please see the Wedding & Commitment Ceremony page.
- Additional charges may apply for multiple boxes, delivery returns, and re-delivery attempts.
Can I get CakeLove shipped out of state?
Yes, send our Box-o-luv!
Products
Does CakeLove make birthday cakes?
Yes. Our main product is cakes. Any of our cakes are perfect for birthday parties.
Will you decorate the cake?
We're big on flavor and minimalists on decoration. We like to let the featured item in the cake take center stage and include a short inscription.
Will you personalize the cake for me?
Absolutely. Please specify your desired inscription when you place your order. We write inscriptions such as “Happy Birthday (insert name here)” or “Congratulations” or something else to your liking (up to four words normally fit on cakes) at no additional charge.
Does CakeLove make wedding cakes?
Yes. Please see our section on Weddings & Commitment Ceremonies for more information.
Do you really bake from scratch?
Absolutely. Our ingredients include butter, sugar, eggs, flour, milk, cream, baking powder, salt, baking soda, chocolate, whole nuts, fresh fruits, etc. We bake in the old-school style, from scratch, everyday, with love.
What's up with the funky and weird names for CakeLove products?
Well, we like to have fun at work and this makes us happy.
What are Crunchy Feet®?
Crunchy Feet are mini pound cakes baked in brioche pans.They look like this. The fluted edges of brioche pans are known as toes. They are called Crunchy Feet because the toes get crunchy edges and, when you place one on a plate or table, it looks like the cake will scurry around. It's total CakeLove 101 to have a Crunchy Foot if you haven't already. They're fun and tasty!
What are Bedrolls?
Bedrolls are awesome walnut cakes rolled up with cream-cheese icing and dusted with cinnamon. We created them to be a breakfast pastry and now carry them throughout the day. Just roll out of bed and have a bedroll!
Fun Facts
How much butter do you use?
In 2004 we used over 19,000 lbs of butter!
How much sugar?
We used over 29,000 lbs of sugar in 2004! We don't bake with artificial sweeteners.
How much chocolate?
About 6,000 lbs. last year. But I think that someone stashed some, melted it, and bathed in gluttony with it!
How many eggs?
Around 331,000. That's enough to make an omelette the size of the Nationals baseball diamond!
What time do you start baking?
Before the sun comes up. Bakers are early risers!
CakeLove Creative Credits
Who comes up with the recipes at CakeLove?
Warren Brown founded CakeLove and created many of the recipes while practicing law and moonlighting as a baker. Back then, there were more briefs and memos being written than recipes. After several years in operation, CakeLove bakers and staff contribute equally to developing recipes. We're always open to taking suggestions and ideas for developing recipes. In fact, helping people rediscover cakes and desserts from yester year is one of our favorite things to do. Send us a recipe if you want to!
Does Warren Brown do all of the baking?
No, he is helped by a fantastic staff! CakeLove founder Warren Brown jumps in to bake and assemble cakes as much as he can. A lot of his time is dedicated to developing fun and exciting new products for corporate clients or on his second cookbook published by Stuart, Tabori & Chang.
Who are the Cake Love staff?
CakeLove cakes are the product of a dedicated staff that works very hard to make every customer happily satisfied with a cake for each special celebration.
Who are the CakeLove taste testers?
We want to thank all of the taste testers who have helped us find our way to develop recipes and products that our customers love. New products are being developed all the time, and when we're getting creative, we ask people to sample and give us feedback right away. It's not very scientific, it's full of bias and it's never blind, but it works and it's fun. We hope that when you visit we're testing something else that is new!
CakeLove Suggests
What is the most popular cake?
It's a tie: Strawberries & Cream and My Downfall.
I am having a party. What should I get?
A cake is always a hit at a party. There is something about cutting into a cake and waiting for a short spin down memory lane with a good, fat slice of cake. Take them there with CakeLove.
How do I serve CakeLove?
At room temperature. Please see our in-depth serving instructions guide.
Products and services CakeLove does not provide
Do you make CakeLove cakes not listed on your current menu?
No, sorry. Some of our cakes have been discontinued or reserved for holidays and special occasions. We're glad you love our old-time favorites - look for them, because we'll bring them back from time to time.
Do you make custom cakes?
No, sorry. Please see our menu of products for the selection of items we currently sell.
Does CakeLove make theme or specialty cakes?
The only cakes we make are shown on our products page. All of our cakes are round and layered. Inscriptions are available on most cakes at no additional cost.
CakeLove does not make theme cakes or put photograph images on cakes.
Do you decorate cakes with flowers?
No. We don't pipe on roses or borders because we find that our customers don't want the extra buttercream. Whether it's to keep down the calories or because they want to pretend for their guest that they made it, we're happy to keep our style simple - like it was freshly made in your kitchen, by hand, by real people.
Do you make sheet cakes?
We offer round, layered cakes only. Our products are a throwback to simpler times when cakes from scratch were a regular homemade item. That's the way cake should be made and we love to do it this way. Plus, there is a certain cake-to-frosting ratio that makes a cake taste great, and round layered cakes fit the bill just right.
Do you make adult-themed cakes?
No, sorry.
Do you make sugar-free or low-carb cakes?
Nothing is Fat Free™ at CakeLove. Sugar-free and low-carb don't fit our model.
Handling Instructions
How should I serve CakeLove products?
At Room Temperature. "CakeLove tastes 10,000 times better at room temperature," so said one customer. Our products are butter based and hit their prime at room temperature. Remove from the fridge at least 60-90 minutes but no more than four hours prior to serving.
How shall I store CakeLove products?
Store perishable products in the fridge, covered with plastic wrap. Perishable items include cakes with buttercream, fruit, and custard-filled éclairs and Buzz Balls™.
Shelf-stable items like pound cakes, cookies, scones, and Crunchy Feet® from CakeLove should be wrapped in plastic and stored at room temperature. Warning - pound cake stored at room temperature is totally addictive.